By using our services, you agree to the following terms and conditions:
- Service Description
We offer delivery of our products to your specified location within our service areas which include Harare and surrounding areas. - Ordering and Payment
⦁ Orders can be placed through our website or by contacting our customer service.
⦁ Payment must be made at the time of ordering via the accepted payment methods listed on our website.
⦁ Prices are subject to change without notice. - Delivery
⦁ Deliveries are made within the specified delivery window chosen at the time of ordering.
⦁ Same day delivery cut-off is 12 noon CAT.
⦁ A flat delivery fee of $8.00 applies to all deliveries under $60 after which free delivery may apply based on your location and order amount. - Cancellations and Refunds
⦁ Orders can be canceled within 1 hour of placing the order for a full refund.
⦁ Refunds will not be provided for cancellations made after this period or for delivered products unless there is a quality issue. - Product Quality and Freshness
⦁ We guarantee the quality and freshness of our products. If you are not satisfied with the quality, please contact us within 24 hours of delivery.
⦁ We reserve the right to request the return of the unsatisfactory product for inspection. - Liability
⦁ We are not liable for any indirect, incidental, or consequential damages arising from the use of our service.
⦁ Our liability is limited to the cost of the order in question. - Privacy
⦁ We respect your privacy and are committed to protecting your personal information. - Changes to Terms
⦁ We reserve the right to update these terms and conditions at any time without prior notice. Your continued use of our services constitutes acceptance of any changes.
For any questions or concerns, please contact our customer service team at continentalbutcheryzim@gmail.com
Thank you for choosing Continental Butchery!
